Warranty Policy

All Izaya Jewls pieces come with a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects, such as:

• Breakage due to faulty craftsmanship

• Tarnishing of gold-filled components under normal wear

• Loose or detached gemstones caused by assembly issues

Please note: This warranty does not cover damage caused by misuse, accidents, improper care, or general wear and tear (e.g. scratches, bent components, broken chains due to pulling or snagging).

If you believe your item is eligible for repair or replacement under this warranty, please contact us at info@izayajewels.com before sending anything back. We will guide you through the return or repair process.

Customers are responsible for return shipping costs unless the item is confirmed to be faulty.

We are committed to ensuring you love your jewellery for years to come, and we’re happy to help with any concerns.